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  1. Jira Data Center
  2. JRASERVER-72891

Moving issue to another project,Sprint history is deleted

      Issue Summary

      If you move an issue from one project to another and change the issue type, Sprint history is deleted.

      Steps to Reproduce

      1.  Create a story and make sure it was part of a closed Sprint X and currently part of an active Sprint Y. Sprint field of the issue should be "Sprint X, Sprint Y"
      2. Move the ticket to another project and change issue type while moving.

      Expected Results

      Sprint history should remain same 

      Actual Results

      Sprint field is modified and only active Sprint is available. Now the Sprint field is showing only Sprint Y

      ...
      

      Workaround

      N/A

            [JRASERVER-72891] Moving issue to another project,Sprint history is deleted

            Jon Clarke added a comment -

            Why has this issue just been closed with no resolution?

            As mentioned bulk update is completely impractical.

            If an issue has been in 10 Sprints then that single issue must be updated to add those 10 Sprints to the Sprint field using a comma separated string, if another issue has been in 8 Sprints then the same process needs to take place for that issue - individually! I cannot manually update each of the 1400 issues individually to put the correct Sprint information back into each Sprint.

            I am hitting this same issue again now where components have been moved from one project to another.

            Jon Clarke added a comment - Why has this issue just been closed with no resolution? As mentioned bulk update is completely impractical. If an issue has been in 10 Sprints then that single issue must be updated to add those 10 Sprints to the Sprint field using a comma separated string, if another issue has been in 8 Sprints then the same process needs to take place for that issue - individually! I cannot manually update each of the 1400 issues individually to put the correct Sprint information back into each Sprint. I am hitting this same issue again now where components have been moved from one project to another.

            Jon Clarke added a comment -

            I have just found this same issue.

            This happens regardless of whether you change the issue type or not.

            I moved 1400 issues from one project to another using the same schemes and same issue types.

            The Sprint History was deleted from the records.

            Only the latest (Active) Sprint information was copied, all other Sprints have been completely removed from all records.

            This is a Critical bug in my opinion.

            The above suggested workaround is not practical, because Jira uses the Sprint History for Reports on velocity etc. which have now been completely lost.

            Jon Clarke added a comment - I have just found this same issue. This happens regardless of whether you change the issue type or not. I moved 1400 issues from one project to another using the same schemes and same issue types. The Sprint History was deleted from the records. Only the latest (Active) Sprint information was copied, all other Sprints have been completely removed from all records. This is a Critical bug in my opinion. The above suggested workaround is not practical, because Jira uses the Sprint History for Reports on velocity etc. which have now been completely lost.

            Matt Doar added a comment -

            The workaround is to look in the issue's History for changes to the Sprint field, I guess

            Matt Doar added a comment - The workaround is to look in the issue's History for changes to the Sprint field, I guess

            Honestly, Atlassian, I completely agree to Christopher that loosing sprints during migrations is a critical bug. 

            If you are not providing a fix, what would be the workaround then?

            Stefan Höhn (NFON) added a comment - Honestly, Atlassian, I completely agree to Christopher that loosing sprints during migrations is a critical bug.  If you are not providing a fix, what would be the workaround then?

            We are encountering this bug. Should be higher than a low priority and a minor severity.

            Christopher Heritage added a comment - We are encountering this bug. Should be higher than a low priority and a minor severity.

              Unassigned Unassigned
              6f6f0ed1241f Shiwani Choudhary
              Affected customers:
              10 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: