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  1. Jira Data Center
  2. JRASERVER-72793

Upgrading SSO for Atlassian Data Center plugin breaks SAML log in page

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • 8.19.0
    • Login
    • None

      Bug report moved

      This bug report is being tracked in a different ticket, SAMLDC-95

      Please visit that ticket for details and workaround

      Issue Summary

      Upgrading SSO for Atlassian Server and Data Center to version 4.2.5 will not provide users with the option to Log in with IDP.

      Steps to Reproduce

      1. Upgrade the SSO for Atlassian Server and Data Center to version 4.2.5
      2. Access Jira and click on the "Log In" button on the top right

      Expected Results

      There will be an option to log in with IDP or internal directory

      Actual Results

      No longer possible to log in via IDP. Only Product login form option provided.

      Workaround

      Downgrade the to SSO for Atlassian Data Center plugin to version 4.2.4

      1. Go to the manage apps page
      2. Select all apps and search for "SSO for Atlassian Data Center"
      3. Uninstall this app.
      4. Download SSO for Atlassian Server and Data Center version 4.2.4
      5. Upload this app from the Manage apps page ( the Upload app button )

      Notes
      If the Product login form is disabled, the login gadget will not be displayed on the dashboard. However, when clicking on "Log in" it will be visible there but the IDP login option will still not be visible.

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          Adrian Stephen
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          Adrian Stephen
        4. screenshot-1.png
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          Adrian Stephen

            Unassigned Unassigned
            astephen@atlassian.com Adrian Stephen
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              Created:
              Updated:
              Resolved: