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Bug
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Resolution: Fixed
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High
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8.19.0
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8.19
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34
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Severity 3 - Minor
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85
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Issue Summary
When a screen is added to the Create issue transition in Jira, further attempts to navigate under Issues > Screens will result in the page not loading successfully.
Please note there is a different problem with similar symptoms - JRASERVER-72924.
Steps to Reproduce
- Modify a workflow and add a screen to it under the Create issues transition. The screen you add has to be on the first page of the Issues > Screens page for this to be reproducible.
- After publishing the workflow, navigate back to Issues > Screens
Expected Results
You can navigate to the page successfully.
Actual Results
The following exception is thrown in the atlassian-jira.log file:
2021-09-02 10:32:52,800-0500 http-nio-48190-exec-23 ERROR admin 632x1647x1 6gzam0 0:0:0:0:0:0:0:1 /rest/api/2/screens [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in response
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker.lambda$_dispatch$0(DispatchProviderHelper.java:181)
... 4 filtered
at com.atlassian.jira.rest.exception.ExceptionInterceptor.intercept(ExceptionInterceptor.java:55)
... 1 filtered
at com.atlassian.jira.rest.v2.issue.scope.RequestScopeInterceptor.intercept(RequestScopeInterceptor.java:39)
... 14 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:160)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:70)
... 36 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:59)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 43 filtered
at com.atlassian.ratelimiting.internal.filter.RateLimitFilter.doFilter(RateLimitFilter.java:73)
... 3 filtered
at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46)
... 17 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:38)
... 3 filtered
at com.atlassian.pats.web.filter.TokenBasedAuthenticationFilter.doFilter(TokenBasedAuthenticationFilter.java:83)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.plugins.authentication.impl.basicauth.filter.DisableBasicAuthFilter.doFilter(DisableBasicAuthFilter.java:70)
... 3 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
... 8 filtered
at com.atlassian.ratelimiting.internal.filter.RateLimitPreAuthFilter.doFilter(RateLimitPreAuthFilter.java:71)
... 3 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46)
... 3 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NumberFormatException: null
at java.lang.Long.parseLong(Long.java:552)
at java.lang.Long.valueOf(Long.java:803)
at com.atlassian.jira.rest.v2.issue.ScreenBean.lambda$expandFieldScreenWorkflows$2(ScreenBean.java:141)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.HashMap$KeySpliterator.forEachRemaining(HashMap.java:1556)
at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:472)
at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708)
at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499)
at com.atlassian.jira.rest.v2.issue.ScreenBean.expandFieldScreenWorkflows(ScreenBean.java:144)
at com.atlassian.jira.rest.v2.issue.ScreenBean.lambda$new$1(ScreenBean.java:56)
... 5 filtered
at com.atlassian.jira.rest.v2.issue.ScreensResource.lambda$getScreenBeanCrawler$1(ScreensResource.java:551)
at com.atlassian.jira.rest.v2.issue.ScreensResource.lambda$prepareScreenBeans$3(ScreensResource.java:560)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1382)
at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:482)
at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:472)
at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708)
at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499)
at com.atlassian.jira.rest.v2.issue.ScreensResource.prepareScreenBeans(ScreensResource.java:563)
at com.atlassian.jira.rest.v2.issue.ScreensResource.getPaginatedFieldScreens(ScreensResource.java:442)
at com.atlassian.jira.rest.v2.issue.ScreensResource.getAllScreens(ScreensResource.java:418)
... 281 more
In the UI, you will see the Screens page as blank with an error at the top of the page:
We couldn't load screens
We hit a glitch and couldn't complete this operation. Try again.
Workaround
- If you navigate under Project settings > Screens, you can still edit the screen in this way.
- Do not add a Screen that is on the first page of available screens to the Create issue transition within a workflow.
- is a regression of
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JRASERVER-60894 Add pagination for "Screens" page
- Closed
- is related to
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- Closed
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- relates to
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- Closed
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- is duplicated by
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MNSTR-5521 Loading...
(2 mentioned in)