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Bug
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Resolution: Unresolved
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Low
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None
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7.13.18, 8.5.9, 8.13.0
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7.13
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16
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Severity 3 - Minor
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1
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Issue Summary
For example, associating a new issue type to an existing workflow scheme that applies to 2,000 projects has been observed to take days to complete
Steps to Reproduce
- Have a workflow scheme that applies to 2,000 projects
- Associate new issue type to this workflow scheme
- Confirm
- Timeout and error occurs as the initial progress URL includes 2,000 project ids which exceeds the URL limit of Tomcat, see HAR file
- Removing 2,000 project id parameters from the URL allows progress to be seen: http://10.125.90.70/jira/secure/project/SelectProjectWorkflowSchemeStep3.jspa?taskId=10700&draftMigration=true&schemeId=10103
- After an hour the workflow migration tasks was working on projects starting with AC*, about 2% complete
Expected Results
- Workflow scheme modifications should never take more than a few hours, even if they apply to a large amount of projects.
- Attempting to view progress should not result in an error
Actual Results
- We have reports of associating a new issue type to an existing workflow scheme taking 2 weeks to complete
- Viewing progress of a workflow scheme modification requires shortening the URL
Workaround
While the background process can take a long time to complete it is not resource intensive and will not cause performance issues. Do not restart Jira until this process completes however