Modifying workflow schemes that applies to hundreds or thousands of projects can take up to 2 weeks to complete

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    • 7.13
    • 18
    • Severity 3 - Minor
    • 1

      Issue Summary

      For example, associating a new issue type to an existing workflow scheme that applies to 2,000 projects has been observed to take days to complete

      Steps to Reproduce

      Expected Results

      • Workflow scheme modifications should never take more than a few hours, even if they apply to a large amount of projects.
      • Attempting to view progress should not result in an error

      Actual Results

      • We have reports of associating a new issue type to an existing workflow scheme taking 2 weeks to complete
      • Viewing progress of a workflow scheme modification requires shortening the URL

      add-issuetype-journey.har

      Workaround

      While the background process can take a long time to complete it is not resource intensive and will not cause performance issues. Do not restart Jira until this process completes however

        1. add-issue-type-progress.png
          add-issue-type-progress.png
          36 kB
        2. add-issuetype-journey.har
          17.80 MB
        3. add-issue-type-confirm.png
          add-issue-type-confirm.png
          27 kB
        4. add-issue-type.png
          add-issue-type.png
          105 kB

              Assignee:
              Unassigned
              Reporter:
              Jeff Curry
              Votes:
              10 Vote for this issue
              Watchers:
              20 Start watching this issue

                Created:
                Updated: