Issue Summary

Even on an upgrade or on a fresh install of Jira 8.12.3, when we to access the > System > Plugin Data Storage page, it doesn't return any plugin information, instead, it brings all plugins name as unknown, table column as '$i.table' and rows as '$i.rows'.

Steps to Reproduce

• Fresh install of Jira 8.12.3 or 8.13
• Upgrade to 8.12.3 or 8.13 version of Jira

Try to access the > System > Plugin Data Storage page

Expected Results

This page expected to have all Jira's plugin information

Actual Results

We have these results on the Plugin Data Store page -

Database Tables
Plugin Table Rows
<unknown>
$i.table
$i.rows
<unknown>
$i.table
$i.table
$i.table
$i.table
$i.rows
$i.rows
$i.rows
$i.rows
<unknown>
$i.table
$i.rows

Workaround

If you need information on the DB tables for the most common Jira apps, please review List of Jira Server AO table names and vendors.

Otherwise, you can perform these steps to restore the functionality in Jira:

1. Edit <jira-install-dir>/atlassian-jira/WEB-INF/classes/velocity.properties
2. Replace the full line containing com.atlassian.activeobjects from the introspector.restrict.packages section with: 

    com.atlassian.activeobjects.ao,\
    com.atlassian.activeobjects.config,\
    com.atlassian.activeobjects.internal,\
    com.atlassian.activeobjects.osgi,\
    com.atlassian.activeobjects.plugin,\
    com.atlassian.activeobjects.servlet,\
    com.atlassian.activeobjects.spring,\
    com.atlassian.activeobjects.util,\ 

1. Replicate the same change in <jira-install-dir>/atlassian-jira/WEB-INF/classes/velocity-static.properties
2. Restart Jira

Bear in mind that these changes were made in order to limit potential template injection vulnerabilities, so there are some security implications to this workaround. You might consider making this change, getting the data you need from the page, and then reverting it and restarting Jira again.