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  1. Jira Data Center
  2. JRASERVER-71706

Jira UI looks distorted for Menu options whenever the websudo module's 'drop access' link in the banner displayed at the top of the Admin user access login screen.

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • 8.12.2, 8.13.0
    • None

      Issue Summary

      Jira UI looks distorted for Menu options whenever the websudo module's 'drop access' link in the banner displayed at the top of the Admin user access login screen.

      Steps to Reproduce

      1. Install the new Jira 8.13
      2. Login with Admin access
      3. Try to use the JIRA administration screens which require to enter the password again such as Jira Administration - > System
      4. Navigate to UI such as Issues, Projects

      Expected Results

      UI should look normal. Please refer to the below screenshot from the earlier versions.
      Please refer to the below screenshot.
      Jira 8.11, 8.12.PNG)

      Actual Results

      Jira's UI looks distorted by having gaps when clicked on Menu options.
      Please refer to the attached screenshots.
      (IssuesMenu.PNG, ProjectsMenu.PNG)

      Workaround

      This issue is not reproducible when the websudo module is disabled.

      For disabling the websudo, It is required to put the following parameter

      jira.websudo.is.disabled = true
      

      into a jira-config.properties file and restart Jira.

        1. Jira 8.11, 8.12.png
          105 kB
          Sumanth Sripad
        2. ProjectsMenu.png
          139 kB
          Sumanth Sripad
        3. IssuesMenu.png
          151 kB
          Sumanth Sripad

            Unassigned Unassigned
            ssripad@atlassian.com Sumanth Sripad (Inactive)
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              Created:
              Updated:
              Resolved: