Service Desk 'Customer Request Type' field value does not show in export printable format

XMLWordPrintable

    • 7.13
    • 1
    • Severity 3 - Minor
    • 0

      Issue Summary

      Service Desk 'Customer Request Type' field value does not show in exported printable format

      Steps to Reproduce

      1. Open any Service desk issue
         
         
      2. Add 'Customer Request Type' field to the issue
      3. Click Export > Printable

      Expected Results

      Customer Request Type values get exported

      Actual Results

      Customer Request Type are blank in the printable export.

      Workaround

      There is no workaround.

        1. Screenshot 2020-08-13 at 8.10.10 PM.png
          461 kB
          Ritika Jain
        2. Screenshot 2020-08-13 at 8.10.41 PM.jpg
          209 kB
          Ritika Jain
        3. Screenshot 2020-08-13 at 8.10.41 PM.jpg
          209 kB
          Ritika Jain

              Assignee:
              Unassigned
              Reporter:
              Ritika Jain (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: