Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-70990

Workflow Current Step Integrity Check dies when an issue has an invalid status

XMLWordPrintable

      When the Workflow Current Step Integrity Checker encounters an Issue that has an invalid status (another issue) it dies with a Null pointer and don't solve it.
      An issue can have an invalid status (one that does not exist for the workflow) if a Workflow Migration or Bulk Move died halfway through.

      Workaround

      This problem can be noticed when browsing/searching for issues, but finding the problematic issue often happens in the integrity checker

      • After running the integrity checker you should have the issue ID of the problematic issue
      • Go to that issue to view it
      • Clone it: (More actions > Clone)
        Note that comments are lost during the cloning operation.
      • Delete it: (More actions > Delete)

      OR

      • Change the Issue Type of the issue (the new type must have a different workflow)
      • Change it back to its original Issue Type

        1. Screen Shot 2020-04-29 at 12.01.57.png
          411 kB
          Aline Staudt
        2. Screen Shot 2020-04-29 at 12.02.14.png
          408 kB
          Aline Staudt

              7d61d3d60e1c Mateusz Beczek
              6bebacf0c7e4 Aline Staudt
              Votes:
              45 Vote for this issue
              Watchers:
              58 Start watching this issue

                Created:
                Updated:
                Resolved: