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  1. Jira Data Center
  2. JRASERVER-70990

Workflow Current Step Integrity Check dies when an issue has an invalid status

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      When the Workflow Current Step Integrity Checker encounters an Issue that has an invalid status (another issue) it dies with a Null pointer and don't solve it.
      An issue can have an invalid status (one that does not exist for the workflow) if a Workflow Migration or Bulk Move died halfway through.

      Workaround

      This problem can be noticed when browsing/searching for issues, but finding the problematic issue often happens in the integrity checker

      • After running the integrity checker you should have the issue ID of the problematic issue
      • Go to that issue to view it
      • Clone it: (More actions > Clone)
        Note that comments are lost during the cloning operation.
      • Delete it: (More actions > Delete)

      OR

      • Change the Issue Type of the issue (the new type must have a different workflow)
      • Change it back to its original Issue Type

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          Screen Shot 2020-04-29 at 12.01.57.png
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        2. Screen Shot 2020-04-29 at 12.02.14.png
          Screen Shot 2020-04-29 at 12.02.14.png
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              7d61d3d60e1c Mateusz Beczek
              6bebacf0c7e4 Aline Staudt
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                Created:
                Updated:
                Resolved: