Workflow Current Step Integrity Check dies when an issue has an invalid status

XMLWordPrintable

    • 7.13
    • 50
    • Severity 2 - Major
    • 16

      When the Workflow Current Step Integrity Checker encounters an Issue that has an invalid status (another issue) it dies with a Null pointer and don't solve it.
      An issue can have an invalid status (one that does not exist for the workflow) if a Workflow Migration or Bulk Move died halfway through.

      Workaround

      This problem can be noticed when browsing/searching for issues, but finding the problematic issue often happens in the integrity checker

      • After running the integrity checker you should have the issue ID of the problematic issue
      • Go to that issue to view it
      • Clone it: (More actions > Clone)
        Note that comments are lost during the cloning operation.
      • Delete it: (More actions > Delete)

      OR

      • Change the Issue Type of the issue (the new type must have a different workflow)
      • Change it back to its original Issue Type

        1. Screen Shot 2020-04-29 at 12.01.57.png
          Screen Shot 2020-04-29 at 12.01.57.png
          411 kB
        2. Screen Shot 2020-04-29 at 12.02.14.png
          Screen Shot 2020-04-29 at 12.02.14.png
          408 kB

            Assignee:
            Mateusz Beczek
            Reporter:
            Aline Staudt
            Votes:
            45 Vote for this issue
            Watchers:
            58 Start watching this issue

              Created:
              Updated:
              Resolved: