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  1. Jira Server and Data Center
  2. JRASERVER-70656

Default Resolution causes issues to be created with Resolution Date and empty Resolution

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    Description

      Summary

      If we have a default resolution set in Jira, creating issues through Portfolio plans results in the new issues having a Resolution Date, though no Resolution.

      Steps to Reproduce

      1. Create a project
      2. Create a Portfolio plan and add the project as an issue source
      3. Go to Resolutions page in JIRA (type g+g >> resolutions, under https://instance.atlassian.net/secure/admin/ViewResolutions.jspa)
      4. Select a resolution as default
      5. Add an issue to the plan via Portfolio
      6. Commit it so that it's created in JIRA

      Expected Results

      The ticket is created without Resolution Date, as it doesn't have a resolution.

      Actual Results

      It's created with no Resolution (as expected), but with a Resolution Date (not expected):

      Workaround

      Workaround 1

      1. Unset default resolution (in 'Clear defaults') in Resolutions page
      2. Commit
      3. Set the default resolution back

      Workaround 2 (suggested in comments below)

      1. Change the 'Create' transition for this issue
      2. Add a post-function to clear the 'resolution' (not resolution date)
        • This should also clean the resolution date

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              Unassigned Unassigned
              jsilveira Jaime S
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              Dates

                Created:
                Updated:
                Resolved: