IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

      Issue Summary

      When a user attempts to clone an archived issue, the action fails and an error is shown in the screen stating that the operation is not permitted.

      Steps to Reproduce

      1. Archive an issue.
      2. Click the Clone button that is displayed when viewing a cloning issue.

      Expected Results

      The user will be taken to the screen to proceed with the cloning procedure.

      Actual Results

      The user gets the following error message, halting the cloning process:

      Workaround

      So far, the only workaround that has been found is to restore the issue, clone it and then archive the issue again.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

                Issue Summary

                When a user attempts to clone an archived issue, the action fails and an error is shown in the screen stating that the operation is not permitted.

                Steps to Reproduce

                1. Archive an issue.
                2. Click the Clone button that is displayed when viewing a cloning issue.

                Expected Results

                The user will be taken to the screen to proceed with the cloning procedure.

                Actual Results

                The user gets the following error message, halting the cloning process:

                Workaround

                So far, the only workaround that has been found is to restore the issue, clone it and then archive the issue again.

                        Unassigned Unassigned
                        lbugs Lucas Bugs
                        Votes:
                        13 Vote for this issue
                        Watchers:
                        14 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            lbugs Lucas Bugs
                            Affected customers:
                            13 This affects my team
                            Watchers:
                            14 Start watching this issue

                              Created:
                              Updated: