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    • 5
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      Archived issues are marked as read-only:

      Issues will be read-only and accessible only with a direct link, mentions in other issues or applications, or on the Archived issues page (Issues > Archived issues). You won't be able to modify them but for audit purposes you can view or, if you're a Jira system admin, export them to a CSV file.

      from Archiving an issue

      When a user attempts to delete an archived issue via REST, the action fails and an error is returned stating that the operation is not permitted.

       

      Suggested Solution

      The user would be able to delete the issue.

      Possible implementation:
      from focusedCommentId=2354315

      maybe introduce a feature (say Purge) which are only executed on Archived Issues to enable use cases allowing getting rid of issues from the system permanently. Again this should be a bulk feature similar to Archive where users are allowed to perform the function via similar methodologies like archive.

      Workaround

      So far, the only workaround that has been found is to restore the issue, then delete it.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • 5
              • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

                Problem Definition

                Archived issues are marked as read-only:

                Issues will be read-only and accessible only with a direct link, mentions in other issues or applications, or on the Archived issues page (Issues > Archived issues). You won't be able to modify them but for audit purposes you can view or, if you're a Jira system admin, export them to a CSV file.

                from Archiving an issue

                When a user attempts to delete an archived issue via REST, the action fails and an error is returned stating that the operation is not permitted.

                 

                Suggested Solution

                The user would be able to delete the issue.

                Possible implementation:
                from focusedCommentId=2354315

                maybe introduce a feature (say Purge) which are only executed on Archived Issues to enable use cases allowing getting rid of issues from the system permanently. Again this should be a bulk feature similar to Archive where users are allowed to perform the function via similar methodologies like archive.

                Workaround

                So far, the only workaround that has been found is to restore the issue, then delete it.

                        Unassigned Unassigned
                        lcarlyle@atlassian.com Lacey Teal
                        Votes:
                        25 Vote for this issue
                        Watchers:
                        20 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            lcarlyle@atlassian.com Lacey Teal
                            Votes:
                            25 Vote for this issue
                            Watchers:
                            20 Start watching this issue

                              Created:
                              Updated: