Print Preview does not show all pages for attachments (PDF)

XMLWordPrintable

    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 7.13.0, 8.6.1
    • None
    • 7.13
    • 4
    • Severity 3 - Minor

      Issue Summary

      Print Preview does not show all pages for attachments (PDF)

      Steps to Reproduce

      1. Open an issue
      2. Add a PDF attachment(which has more than 4 pages, attached sample for reference)
      3. Click on the Attachment to view it
      4. Right-click and click print
      5. Print preview shows only two pages 

      Please refer to this screen recording for the Issue Replication Steps.mp4

      Expected Results

      Print preview of an attachment (PDF) needs to show all pages

      Actual Results

      Print preview of an attachment (PDF) does not show all pages and limit is set to 2

      Workaround

      To print all pages, the file must be downloaded first.

        1. Sample_new_multipage.pdf
          1018 kB
        2. Issue Replication Steps.mp4
          3.29 MB

            Assignee:
            Unassigned
            Reporter:
            Sriteja Kattamuru (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated: