Details
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Bug
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Resolution: Fixed
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Low
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7.13.0, 7.12.1, 8.0.2, 7.13.5, 7.13.8, 8.5.0, 8.6.0, 8.13.1, 8.15.0, 8.20.1
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None
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7.12
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16
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Severity 3 - Minor
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52
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Description
Summary
Accessing an issue collector form directly through the URL using the custom template shows a blank page.
Steps to Reproduce
- Create an issue collector using a Custom template.
- add at least one Custom field to this issue collector (Description, Component, priority, attach file)
- While editing the issue collector, get its ID in the URL.
- Access the issue collector directly using the following URL:
https://<INSTANCENAME>.atlassian.net/rest/collectors/1.0/template/form/<ISSUE COLLECTOR ID>
- These steps are based in this article:
Expected Results
Using a Raise bug or Got feedback? the form is correctly rendered:
Actual Results
The URL shows a blank page when using the Custom form:
Workaround
None.
Attachments
Issue Links
- is cloned from
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JRACLOUD-69889 Accessing an issue collector form directly through the URL shows a blank page
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- Closed
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- is duplicated by
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JRASERVER-69895 Accessing an issue collector form directly through the URL shows a blank page when custom feild is added in the page
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- Closed
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- relates to
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JRASERVER-66220 Issue collector template preview is blank when using a custom template
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- Closed
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(1 mentioned in)