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  1. Jira Server and Data Center
  2. JRASERVER-69065

Allow Jira to embed images in email messages

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      Atlassian Update – 8 April 2019

      This suggestion was initially created as a result of investigating JRASERVER-41675.

      We are closing it as duplicate and will track our work on the original issue due to its history, votes and watchers aggregated over time.

      Katarzyna Derenda
      Product manager, Jira Server

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      Atlassian Update – 8 April 2019 This suggestion was initially created as a result of investigating  JRASERVER-41675 . We are closing it as duplicate and will track our work on the original issue due to its history, votes and watchers aggregated over time. Katarzyna Derenda Product manager, Jira Server
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Currently, when an email containing an image is sent, the email message contains a direct link to the image.

      This can create problems if:

      • the configured mail server uses proxies to cache images, is unable to authorize to Jira, and caches the 403 responses (e.g. when Gmail with the default settings is used as the outgoing mail server)
      • the user is not logged in when viewing the email message, getting authorization error when querying for the image
      • a mailing client is used that doesn't allow to set up a session inside Jira for authentication purposes

      As a solution, Jira could give admins an option to embed the images inside emails.
      Such a solution needs to be toggleable, as it adds a potentially expensive step to email creation, e.g. if a user attached multiple big images in one comment.

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              Unassigned Unassigned
              drauf Daniel Rauf
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