Automatically append attachment to comment when attaching via screens

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Issue - Attachments
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    • 2

      Problem Definition
      When adding an attachment via a screen that has both an attachment and comment field, the attachment is not automatically added as a comment. This is a little counter intuitive as people adding the attachment may expect it to appear on the comment.

      Current Behavior
      Steps to reproduce:

      1. Attach the default resolution screen to a workflow step.
        • Add the "Attachment" field to the resolution screen.
      2. Transition the issue.
      3. The default resolution screen should appear. Add an attachment.

      At the moment, the attachment is not automatically added as a comment as seen in image-2019-02-15-15-29-30-676.png

      Suggested Behavior
      Make it so that after adding the attachment, it is included in the comment, as seen in image-2019-02-15-15-30-27-461.png

      Other notes
      The observation of current behavior also applies to Service Desk projects (adding an internal or external comment).

        1. image-2019-02-15-15-29-30-676.png
          64 kB
          LenardLee
        2. image-2019-02-15-15-30-27-461.png
          66 kB
          LenardLee

            Assignee:
            Unassigned
            Reporter:
            LenardLee
            Votes:
            2 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: