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  1. Jira Data Center
  2. JRASERVER-68666

Exporting issues to HTML including the Team portfolio field makes resulting file unopenable

      Issue Summary

      Exporting issues to HTML including the Team portfolio field makes resulting file unopenable

      Steps to Reproduce

      1. From the Issue navigator, make a search with a large number of results, including the field 'Team' provided by Jira Portfolio (10k+ issues, preferably).
      2. Export the file to HTML.
      3. Open the file with your preferred spreadsheet program.

      Expected Results

      The file is opened

      Actual Results

      The program starts loading the file and after a while stops responding, staying stuck until forcefully closed.

      Notes

      • Tested in MS Excel and LibreOffice Calc with the same results.
      • The problem seems come from the field 'Team' including an image on each row, which causes a much greater load for the program opening it, even when the file size between the one that includes the Team field is similar to the one that doesn't.

      Workarounds

      • Avoid including the field 'Team' from Portfolio for exports.
      • Export to CSV
        • This could be usable only in certain scenarios as there are fields that are not exported to CSV in the same way they are in HTML.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-68666

            Exporting issues to HTML including the Team portfolio field makes resulting file unopenable

                Issue Summary

                Exporting issues to HTML including the Team portfolio field makes resulting file unopenable

                Steps to Reproduce

                1. From the Issue navigator, make a search with a large number of results, including the field 'Team' provided by Jira Portfolio (10k+ issues, preferably).
                2. Export the file to HTML.
                3. Open the file with your preferred spreadsheet program.

                Expected Results

                The file is opened

                Actual Results

                The program starts loading the file and after a while stops responding, staying stuck until forcefully closed.

                Notes

                • Tested in MS Excel and LibreOffice Calc with the same results.
                • The problem seems come from the field 'Team' including an image on each row, which causes a much greater load for the program opening it, even when the file size between the one that includes the Team field is similar to the one that doesn't.

                Workarounds

                • Avoid including the field 'Team' from Portfolio for exports.
                • Export to CSV
                  • This could be usable only in certain scenarios as there are fields that are not exported to CSV in the same way they are in HTML.

                        Unassigned Unassigned
                        rchiquete Rene C. [Atlassian Support]
                        Votes:
                        2 Vote for this issue
                        Watchers:
                        4 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            rchiquete Rene C. [Atlassian Support]
                            Affected customers:
                            2 This affects my team
                            Watchers:
                            4 Start watching this issue

                              Created:
                              Updated: