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  1. Jira Data Center
  2. JRASERVER-68666

Exporting issues to HTML including the Team portfolio field makes resulting file unopenable

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      Issue Summary

      Exporting issues to HTML including the Team portfolio field makes resulting file unopenable

      Steps to Reproduce

      1. From the Issue navigator, make a search with a large number of results, including the field 'Team' provided by Jira Portfolio (10k+ issues, preferably).
      2. Export the file to HTML.
      3. Open the file with your preferred spreadsheet program.

      Expected Results

      The file is opened

      Actual Results

      The program starts loading the file and after a while stops responding, staying stuck until forcefully closed.

      Notes

      • Tested in MS Excel and LibreOffice Calc with the same results.
      • The problem seems come from the field 'Team' including an image on each row, which causes a much greater load for the program opening it, even when the file size between the one that includes the Team field is similar to the one that doesn't.

      Workarounds

      • Avoid including the field 'Team' from Portfolio for exports.
      • Export to CSV
        • This could be usable only in certain scenarios as there are fields that are not exported to CSV in the same way they are in HTML.

              Unassigned Unassigned
              rchiquete Rene C. [Atlassian Support]
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                Created:
                Updated: