Details
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Bug
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Resolution: Fixed
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High
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7.12.0, 7.12.1
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7.12
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8
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Severity 2 - Major
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78
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Description
Summary
Unable to preview image or PDF file in JIRA preview in Issue View.
Environment
- Reproducible in 7.12.1 and 7.12.0
- Unable to reproduce with 7.11.1 and 7.7.0.
- Affecting only Internet Explorer 11.
Steps to Reproduce
- Setup a JIRA 7.12.1.
- Create a new project and raise a new issue.
- Upload an image and a PDF file.
- Click on them to preview after the upload is done.
Expected Results
The previewer able to show the image and PDF file in the preview box.
Actual Results
- The preview shows only 'loading' icon and it will sometimes cause the entire IE11 to hang.
- In the browser console, you will see the following:
Workaround
- Please use other web browsers such as Google Chrome.
- Open it as a new tab in IE11.
Attachments
Issue Links
- is duplicated by
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JRASERVER-68065 When Opening Image Attachments Preview In IE11 On JIRA 7.12, Image Just Keep Loading And Showing SCRIPT438 Object doesn't support property or method 'assign' Error
- Closed
- is cloned by
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MNSTR-2193 Loading...