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  1. Jira Data Center
  2. JRASERVER-67702

SLA values are no longer exported to HTML

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • 7.13.1
    • 7.11.0
    • Navigation - Export
    • None

    Description

      Summary

      When exporting to HTML - SLA values are no longer displayed as the generated code shows 

      "

      instead of "

      Steps to Reproduce

      1. Search for issues and include the SLA columns in your search
      2. Export to HTML

      Expected Results

      The SLA values are rendered.

      Here’s the expected HTML code:

       <td class="customfield_10115"><div class="sd-sla-field-customfield-root" data-payload="{"isAgent":true,"goalView":{"metricId":"2","remainingTime":"2:00","remainingTimeHumanReadable":"2h","startTime":"13 minutes ago","stopTime":"Just now","breachTime":"Tomorrow 11:00 AM","currentJqlMatch":"priority \u003d Blocker","nextConditionMatch":"Entered Status: Waiting for customer / Resolution: Set / Comment: For Customers","remainingTimeLong":"2h","goalTimeLong":"2h","goalTimeHumanReadable":"2h","durationTimeLong":"0m","paused":false,"active":false,"closed":false,"failed":false},"issueKey":"STTEST-1"}"></div></td>
</td>

      Actual Results

      Blank data is shown instead as the following HTML is generated:

      <td class="customfield_10115"><div class="sd-sla-field-customfield-root" data-payload="{&quot;isAgent&quot;:true,&quot;goalView&quot;:{&quot;metricId&quot;:&quot;2&quot;,&quot;remainingTime&quot;:&quot;2:00&quot;,&quot;remainingTimeHumanReadable&quot;:&quot;2h&quot;,&quot;startTime&quot;:&quot;13 minutes ago&quot;,&quot;stopTime&quot;:&quot;Just now&quot;,&quot;breachTime&quot;:&quot;Tomorrow 11:00 AM&quot;,&quot;currentJqlMatch&quot;:&quot;priority \u003d Blocker&quot;,&quot;nextConditionMatch&quot;:&quot;Entered Status: Waiting for customer / Resolution: Set / Comment: For Customers&quot;,&quot;remainingTimeLong&quot;:&quot;2h&quot;,&quot;goalTimeLong&quot;:&quot;2h&quot;,&quot;goalTimeHumanReadable&quot;:&quot;2h&quot;,&quot;durationTimeLong&quot;:&quot;0m&quot;,&quot;paused&quot;:false,&quot;active&quot;:false,&quot;closed&quot;:false,&quot;failed&quot;:false},&quot;issueKey&quot;:&quot;STTEST-1&quot;}"></div></td>

      Workaround

      Search through the HTML file in a text editor and replace 

      &quot;

      with 

      "

      Attachments

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-68892 SLA values are not exported to filter results subscriptions

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              khannon Keri Duthie (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: