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Suggestion
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Resolution: Unresolved
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1
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18
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Currently, if user in mail subject references some other issue from other project (which is not bound with particular mail handler), incoming mail will leave a comment on this issue ticket (cross commenting).
There should be an option to allow users to switch between the two behaviours, to better suit their organization's use case.
- is cloned from
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JSDSERVER-5214 Provide a configurable option for controlling the behavior of cross commenting in the Service Desk Mail Handler
- Gathering Interest
- relates to
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JRASERVER-31190 Mail Handler to comment only with associated projects
- Closed
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JRASERVER-44569 Allow mail handler to only manage a specific project
- Closed