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  1. Jira Data Center
  2. JRASERVER-67489

Provide an option to enable/disable cross commenting for the JIRA Core mail handler

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    • Suggestion
    • Resolution: Unresolved
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    Description

      Currently, if user in mail subject references some other issue from other project (which is not bound with particular mail handler), incoming mail will leave a comment on this issue ticket (cross commenting).

      There should be an option to allow users to switch between the two behaviours, to better suit their organization's use case.

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        Issue Links

          is cloned from

          Suggestion - JSDSERVER-5214 Provide a configurable option for controlling the behavior of cross commenting in the Service Desk Mail Handler

          • Gathering Interest
          relates to

          Suggestion - JRASERVER-31190 Mail Handler to comment only with associated projects

          • Closed

          Suggestion - JRASERVER-44569 Allow mail handler to only manage a specific project

          • Closed

          Activity

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              Unassigned Unassigned
              tchai Tzu Hau Chai (Inactive)
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              Dates

                Created:
                Updated: