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Details

Type: Bug
Resolution: Fixed
Priority: Low
Fix Version/s: 8.19.0
Affects Version/s: 7.3.4, 7.13.0, 7.12.2, 7.6.10
Component/s: Administration - Screens, Administration - Workflows
Labels:
- pse-request
- triaged

Introduced in Version:
7.03
Support reference count:
20
Symptom Severity:
Severity 3 - Minor
UIS:
17
Bug Fix Policy:
View Atlassian Server bug fix policy
Current Status:

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Atlassian Update – 12 August 2021

Dear Jira users,

Jira 8.19 will introduce pagination to the Screens page, drastically reducing page load time. You will be able to use two new components to quickly navigate through screens - pagination which changes the page you are on and search field which filters screens by name or description.

Cheers,
Artur Falborski
Software Engineer, Jira Server and Data Center

Show
Atlassian Update – 12 August 2021 Dear Jira users, Jira 8.19 will introduce pagination to the Screens page, drastically reducing page load time. You will be able to use two new components to quickly navigate through screens - pagination which changes the page you are on and search field which filters screens by name or description. Cheers, Artur Falborski Software Engineer, Jira Server and Data Center

Description

Summary

When a customer has a large number of screens and/or workflos in the Screens page /secure/admin/ViewFieldScreens.jspa, the page takes a long time to load.

An example with 2000+ screens and 3400+ workflows took around 28 minutes to load a page with 27 minutes waiting for Jira application.

Environment

2000+ screens
3000+ workflows

Steps to Reproduce

Have large number of Screens
Have large number of Workflows
Open /secure/admin/ViewFieldScreens.jspa

Expected Results

The Screen page load fast

Actual Results

The Screen page load slow

Thread dumps show long running trying to load data from workflows

"https-jsse-nio-8443-exec-27 uri:/jira/secure/admin/views/issu...screens/viewfieldscreens.jsp username:XXXXXX" #316 daemon prio=5 os_prio=0 tid=0x00007f8ad4946800 nid=0x2bd6 runnable [0x00007f8a5c979000]
   java.lang.Thread.State: RUNNABLE
	at java.lang.Throwable.fillInStackTrace(Native Method)
	......
	at com.opensymphony.workflow.loader.WorkflowLoader.load(WorkflowLoader.java:47)
	at com.atlassian.jira.workflow.WorkflowUtil.convertXMLtoWorkflowDescriptor(WorkflowUtil.java:198)
	at com.atlassian.jira.workflow.CachingDraftWorkflowStore.convertXMLtoWorkflowDescriptor(CachingDraftWorkflowStore.java:104)
	at com.atlassian.jira.workflow.CachingDraftWorkflowStore.getJiraDraftWorkflow(CachingDraftWorkflowStore.java:113)
	at com.atlassian.jira.workflow.CachingDraftWorkflowStore.getDraftWorkflow(CachingDraftWorkflowStore.java:52)
	at com.atlassian.jira.workflow.OSWorkflowManager.getDraftWorkflow(OSWorkflowManager.java:227)
	at com.atlassian.jira.workflow.OSWorkflowManager.getWorkflowsIncludingDrafts(OSWorkflowManager.java:136)
	at com.atlassian.jira.web.action.admin.issuefields.screens.ViewFieldScreens.getWorkflowsIncludingDrafts(ViewFieldScreens.java:163)
	at com.atlassian.jira.web.action.admin.issuefields.screens.ViewFieldScreens.hasWorkflowsIncludingDrafts(ViewFieldScreens.java:151)
	at com.atlassian.jira.web.action.admin.issuefields.screens.ViewFieldScreens.isDeletable(ViewFieldScreens.java:170)

Notes

ViewFieldScreens.hasWorkflowsIncludingDrafts goes to getDraftWorkflow which hit into JRASERVER-67325
getFieldScreen is seen to retrieve from caches

Attachments

Issue Links

is caused by

JRASERVER-67325 View Workflow page load slow when there are many workflows

Gathering Impact

is related to

JRASERVER-61686 As an JIRA Administrator I want to able identify duplicate schemes

Gathering Interest

relates to

JRASERVER-60894 Add pagination for "Screens" page

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(3 mentioned in)

Activity

People

Assignee:: Artur Falborski

Reporter:: Zul NS [Atlassian]

Votes:: 32 Vote for this issue

Watchers:: 36 Start watching this issue

Dates

Created:: 21/May/2018 5:41 AM

Updated:: 31/May/2022 2:47 AM

Resolved:: 26/Aug/2021 6:38 PM