Hi everyone,
In Jira 8.7 we will ship the ability to permanently anonymize a user account and the personally identifiable information associated with it.
This will help organizations stay compliant with GDPR and the 'Right to be forgotten'. We’ve already announced some changes in previous Jira versions, now we’re making them happen. You can read more about user anonymization in Jira in the documentation.
Starting from Jira 8.7.0 you can anonymize users in two ways — the choice here depends on whether the user still exists, or has been deleted.
Active users:
- Go to Administration > User management > Users.
- Find the user you want to anonymize, and select … > Anonymize user.
Deleted users:
- Go to Administration > User management > Anonymization.
- Enter the username, and select Anonymize.
To learn more about what’s coming in Jira 8.7, read Preparing for Jira 8.7.
We will change the status of this suggestion when Jira 8.7 is available. At the moment, you can download our latest EAP version for Jira Software and Jira Service Desk. Portfolio for Jira will also support user anonymization.
For customers on earlier Jira versions, please check out our GDPR support guides and for anonymizing user activity JIRA: Right to erasure. For versions 8.7.0 and the upcoming ones, we recommend the in-product user anonymization.
Katarzyna Derenda
Product manager, Jira Server and Data Center