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Type: Suggestion
Resolution: Fixed
Fix Version/s: 8.7.0
Component/s: System Administration - Others
Labels:
- pse-request

UIS:
1
Support reference count:
6
Current Status:
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Atlassian Update – 10 January 2020

Hi everyone,

In Jira 8.7 we will ship the ability to permanently anonymize a user account and the personally identifiable information associated with it.

This will help organizations stay compliant with GDPR and the 'Right to be forgotten'. We’ve already announced some changes in previous Jira versions, now we’re making them happen. You can read more about user anonymization in Jira in the documentation.

Starting from Jira 8.7.0 you can anonymize users in two ways — the choice here depends on whether the user is still active, or has been deleted.

Active users:

Go to Administration > User management > Users.

Find the user you want to anonymize, and select … > Anonymize user.

Deleted users:

Go to Administration > User management > Anonymization.

Enter the username, and select Anonymize.

To learn more about what’s coming in Jira 8.7, read Preparing for Jira 8.7.

We will change the status of this suggestion when Jira 8.7 is available. At the moment, you can download our latest EAP version for Jira Software and Jira Service Desk. Portfolio for Jira will also support user anonymization.

Katarzyna Derenda
Product manager, Jira Server and Data Center
Show
Atlassian Update – 10 January 2020 Hi everyone, In Jira 8.7 we will ship the ability to permanently anonymize a user account and the personally identifiable information associated with it. This will help organizations stay compliant with GDPR and the 'Right to be forgotten'. We’ve already announced some changes in previous Jira versions, now we’re making them happen. You can read more about user anonymization in Jira in the documentation . Starting from Jira 8.7.0 you can anonymize users in two ways — the choice here depends on whether the user is still active, or has been deleted. Active users: Go to Administration > User management > Users. Find the user you want to anonymize, and select … > Anonymize user. Deleted users: Go to Administration > User management > Anonymization. Enter the username, and select Anonymize. To learn more about what’s coming in Jira 8.7, read Preparing for Jira 8.7 . We will change the status of this suggestion when Jira 8.7 is available. At the moment, you can download our latest EAP version for Jira Software and Jira Service Desk. Portfolio for Jira will also support user anonymization. Katarzyna Derenda Product manager, Jira Server and Data Center
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Description

Problem Definition

Currently, JIRA stores all data related to users including inactive users. The data is including emails, reported an issue, assigned issues, log work and more. GDPR (European Data Protection) includes Right to be Forgotten option which should allow JIRA Administrator to remove all data related to the user.

Currently, JIRA does not have a feature like this and Administrator will have to manually delete the user or bulk actions to disassociate data from the specific user.

Workaround

None.

Attachments

Issue Links

is related to

JRASERVER-66978 GDPR Compliance - Right to be forgotten

Closed

was cloned as

JRASERVER-70501 Anonymize use activity news

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(2 mentioned in)

Activity

People

Assignee:: Tomasz Kanafa

Reporter:: Vicknesh Shanmugam (Inactive)

Votes:: 18 Vote for this issue

Watchers:: 23 Start watching this issue

Dates

Created:: 05/Mar/2018 8:03 AM

Updated:: 31/May/2021 8:50 AM

Resolved:: 03/Feb/2020 4:53 PM

Anonymize user activity