Health Check set the Database Collation status to "OK" when it is not.

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    • 7.05
    • Severity 3 - Minor

      Summary:

      JIRA Health Check is showing the "Check" symbol for Database collation even though it is not supported.

      Steps to Reproduce:

      1. Set the system locale to en_US.UTF-8
      2. Install Postgres and create a database where the collation would be en_US.UTF-8
      3. Install JIRA and connect it to the newly created database.
      4. Follow the Setup Wizard until it finishes.
      5. Navigate to "Troubleshooting and support tools" page.

      Expected Result:

      • JIRA Health Check will show the warning for the Database Collation.

      Actual Result:

      • JIRA Health Check would have the "Check" icon for the database just like there is no issue even though there is with the message below:
        The database collation 'en_US.UTF-8' is unsupported by JIRA. The Table collation 'DEFAULT' is supported by JIRA. A limited number of circumstances could cause unexpected results.

            Assignee:
            Unassigned
            Reporter:
            Julian (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: