Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-65699

Issue type is not reset to the default one when creating ticket in a new session

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 7.4.0, 7.3.8
    • None

      Summary

      According to the KB articles below, JIRA should reset the issue type to the default one when creating ticket in a new user session. However in the latest version of JIRA, JIRA will still remember the last issue type when creating ticket in the same project after user has opened a new session.

      Steps to Reproduce

      1. Set a default issue type in project settings.
      2. Create a ticket with an issue type that is different from the default one.
      3. Logout JIRA and login again or open JIRA in another browser.
      4. Click Create button to create a ticket in the same project.

      Expected Results

      In the issue creation form the issue type should be reset to the default one.

      Actual Results

      In the issue creation form the issue type remains the one that has been selected in step 2.

      Notes

      This issue cannot be reproduced on a JIRA 6.3 instance.
      When changing the project to another one, JIRA will still remember the issue type if the target project also contains the selected issue type.

              Unassigned Unassigned
              cmao Chen Mao (Inactive)
              Votes:
              15 Vote for this issue
              Watchers:
              12 Start watching this issue

                Created:
                Updated: