Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-65495

Version Report Gadget Never Loads and Ended up Timing Out

XMLWordPrintable

      Summary

      Version Report gadget is not loading when there are about 20000 issues in the backlog and 4000 issues in the specific fix version.

      Steps to Replicate

      1. Create a Board filter that will result to approximately 20K issues.
      2. Create a Version and have about 4K issues on this version.
      3. Add the Version Report gadget on the dashboard and select the board filter in Step 1 and Version in Step 2.
      4. Save and view the gadget on the dashboard.

      Expected Result

      The gadget should be displayed and loaded properly.

      Actual Result

      The gadget never loads and ended up with a timeout.

      Workaround

      Increase the timeout by adding the following line to <jira-home>/jira-config.properties:

      • http.connection.timeout = 15000
      • Restart JIRA

        1. version.png
          version.png
          209 kB

            [JRASERVER-65495] Version Report Gadget Never Loads and Ended up Timing Out

            SET Analytics Bot made changes -
            Support reference count Original: 33 New: 34
            SET Analytics Bot made changes -
            UIS Original: 5 New: 4
            SET Analytics Bot made changes -
            UIS Original: 3 New: 5
            SET Analytics Bot made changes -
            UIS Original: 5 New: 3
            SET Analytics Bot made changes -
            UIS Original: 6 New: 5
            SET Analytics Bot made changes -
            UIS Original: 5 New: 6
            SET Analytics Bot made changes -
            UIS Original: 6 New: 5
            SET Analytics Bot made changes -
            UIS Original: 5 New: 6
            SET Analytics Bot made changes -
            UIS Original: 6 New: 5
            SET Analytics Bot made changes -
            UIS Original: 5 New: 6

              Unassigned Unassigned
              acardino Anna Cardino (Inactive)
              Affected customers:
              23 This affects my team
              Watchers:
              31 Start watching this issue

                Created:
                Updated: