Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-64807

Time Tracking Field is Empty for CSV Issue Import

XMLWordPrintable

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      When import issue via Issues > Import Issues from CSV the time tracking field is empty

      Steps to Reproduce

      1. Issues > Import Issues from CSV
      2. Choose CSV file and configure settings
      3. Map Original estimate, Remaining Estimate, Time spent and Summary Fields
      4. Validate and Import

      Expected Results

      The issue is imported and time tracking details is displayed on the right of an issue page. (time tracking available screen shot)

      Actual Results

      The issue is imported but time tracking details is not displayed on the right of an issue page.(time tracking not available screen shot)

      Workaround

      Import Issue via external system import as mentioned in Running the CSV file import wizard page.

      Additional Note

      Unable to reproduce this issue in latest version of JIRA due to JRA-60260 bug

        1. JIRA 2017-08-23T10-13-37+0200.csv
          7 kB

            [JRASERVER-64807] Time Tracking Field is Empty for CSV Issue Import

            Kamil Kolonko added a comment -

            Tested importing with JIRA 7.4.3 Server. Values for Original Estimate and Remaining Estimate were corrupted - original 1 day was imported as 2 mins. Reference JIRA 2017-08-23T10-13-37+0200.csv 

            Kamil Kolonko added a comment - Tested importing with JIRA 7.4.3 Server. Values for Original Estimate and Remaining Estimate were corrupted - original 1 day was imported as 2 mins. Reference JIRA 2017-08-23T10-13-37+0200.csv  

            Maciej Nowakowski (Inactive) added a comment -

            smanimaran, could you please provide example CSV that is causing this bug?

            Maciej Nowakowski (Inactive) added a comment - smanimaran , could you please provide example CSV that is causing this bug?

              Unassigned Unassigned
              kkolonko Kamil Kolonko
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated: