Improve how JIRA handles Expired Licenses

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Licensing
    • None
    • 1
    • 32

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Problem Definition

      Currently if you have a license for JIRA Core, JIRA Software, or JIRA Service Desk (applies to both, evaluation and commercial licenses) and it expires, it will disable activity for users that are associated with a valid commercial license, as documented in this KB article.

      Suggested Solution

      • Disable only the functions relevant to the expired license.

      Why this is important

      • This can cause unnecessary customer friction and/or confusion for both admins and users who are associated with a valid license.

      Workaround 

      • Remove the expired license(s).

              Assignee:
              Unassigned
              Reporter:
              Jose Castro (Inactive)
              Votes:
              22 Vote for this issue
              Watchers:
              21 Start watching this issue

                Created:
                Updated: