Details
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Suggestion
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Resolution: Won't Fix
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None
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None
Description
NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
Problem Definition
Currently if you have an evaluation license for JIRA Core, JIRA Software, or JIRA Service Desk and it expires. It will disable activity for users that are associated with a valid commercial license.
Suggested Solution
Provide an option to delete the valid license for any admin who logs in or only disable the users who are associated with the trial license.
Why this is important
This can cause unnecessary customer friction instance wide for users who are associated with a valid license.
Workaround
Delete the trial license.
Attachments
Issue Links
- is related to
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JRASERVER-64365 Improve how JIRA handles Expired Evaluation Licenses
- Gathering Interest