Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-63563

Improve error message on 'Some issue types are unavailable due to incompatible field configuration and/or workflow associations'

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Won't Fix
    • None
    • Issue - Fields
    • None
    • 2
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Problem Definition

      When customer is trying to update/edit an issue, the following message shows up:
      Some issue types are unavailable due to incompatible field configuration and/or workflow associations (source)

      As a workaround to use the unavailable issue types, users would have to use the MOVE feature.

      Suggested Solution

      It would be nice to:

      1. Be able to edit that error message
        OR
      2. Add more details to the user saying that s/he will have to use the MOVE feature
        OR
      3. Remove that message at all

      Workaround

      As a workaround, customers can add a "warning" into the Issue Type field description. To do so you can go to: Issues > Field Configuration > Issue Type > Edit.

            Unassigned Unassigned
            ediel Elisa [Atlassian]
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: