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  1. Jira Data Center
  2. JRASERVER-63530

User Email Visibility Hidden Causes @mention to show 'undefined' email address

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    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      @mention is showing "undefined" email address when email visibility is set to Hidden. This is similar to JRA-36758, but this time it affects the @mention rather than Assignee field.

      Steps to Reproduce:

      • Set User Email Visibility to be hidden
        • JIRA Administration > System > General Configuration > User Email Visibility
      • Next, open an issue ticket and @mention an user.
      • You will see that "undefined" is being shown as attached screenshot.

       

      Expected Results

       After setting email visibility to Hidden, it should display in this format "DisplayName (Username)". This is the case with JIRA 6.4.x

      Actual Results

      It is now being shown in this format "DisplayName - undefined (Username)" in JIRA 7.x.

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          Sean Chew

        Issue Links

          is cloned from

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-36758 User Email Visibility Hidden Causes Undefined Assignee

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-67323 undefinied is displayed when mentioning user in Jira

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-63530 User Email Visibility Hidden Causes @mention to show 'undefined' email address

          • Low - Low priority issues
          • Closed
          causes

          HOT-92324 Loading...

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              Unassigned Unassigned
              schew@atlassian.com Sean Chew (Inactive)
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              Dates

                Created:
                Updated: