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  1. Jira Cloud
  2. JRACLOUD-63530

User Email Visibility Hidden Causes @mention to show 'undefined' email address

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    Description

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Summary

      @mention is showing "undefined" email address when email visibility is set to Hidden. This is similar to JRA-36758, but this time it affects the @mention rather than Assignee field.

      Steps to Reproduce:

      • Set User Email Visibility to be hidden
        • JIRA Administration > System > General Configuration > User Email Visibility
      • Next, open an issue ticket and @mention an user.
      • You will see that "undefined" is being shown as attached screenshot.

       

      Expected Results

       After setting email visibility to Hidden, it should display in this format "DisplayName (Username)". This is the case with JIRA 6.4.x

      Actual Results

      It is now being shown in this format "DisplayName - undefined (Username)" in JIRA 7.x.

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          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-63530 User Email Visibility Hidden Causes @mention to show 'undefined' email address

          • Low - Low priority issues
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              Unassigned Unassigned
              schew@atlassian.com Sean Chew (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: