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  1. Jira Data Center
  2. JRASERVER-6310

Send notification / comment to specific user

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      In a previous issue management application we had a piece of functionality that we miss in Jira. Namely, the ability to send an issue notification email to one or more users.

      For example, if I want to get input on an issue from someone other than the reporter or assignee I have to either send them an email to them and reference the Jira issue, put the person on as a watcher, or assign the issue to the person.

      What would be preferrable would be the ability to send an inquiry / comment to a specific user such that the assignee does not change and that person does not now have to remove themselve from a watch.

      Another motivation for this functionality is the use case where an assignee needs input from multiple other users. Currently in our organization, people tend to use assignment as a way of getting input to an issue.

      The problem with this approach is that it turns what could be a parallel process in to a serial process. For example, if I need to get input from three people and use assignment as the way of getting their input in to the issue the input requires assigning the issue 6 times along with the latency for each step.

              Unassigned Unassigned
              d6bc3a134dd9 Randy Chitwood
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                Created:
                Updated:
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