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  1. Jira Server and Data Center
  2. JRASERVER-62126

Unbatched gadgets responses when loading Dashboard

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    Details

    • Type: Bug
    • Status: Gathering Impact (View Workflow)
    • Priority: Low
    • Resolution: Unresolved
    • Affects Version/s: 6.4.12, 7.1.0, 7.1.7, 7.1.9, 7.2.6, 7.2.4, 8.5.3, 8.13.6
    • Fix Version/s: None
    • Component/s: Dashboard & Gadgets
    • Labels:

      Description

      Summary

      When loading a JIRA Dashboard page, if gadgets are present the browser will make a high number of requests to server for the webresources (CSS, JS) to load the results. Gadgets do not batch those resources into files such as batch.js or batch.css, so the number of web requests can significantly increase dependent on the higher number of gadgets.

      The same issue occurs when gadgets are added in Confluence pages.

      Steps to reproduce

      1. Install a vanilla instance of Jira Software.
        • This was validated on Jira Software 6.4 and 8.5.3.
      2. Create a Scrum software development project with sample data.
      3. Create a new Dashboard from the Blank dashboard.
      4. Add a gadget that will pull data from the sample project created in a previous step.
        • For example, add a Recently Created Chart gadget.
      5. Open the developer tools of your browser and load the Dashboard with the new gadget.

      Expected Results

      The dashboard will be loaded on the browser using the minimum number of requests as possible.
      CSS and JavaScript files related to the gadget are batched.

      Actual Results

      Requests for CSS and JavaScript files are not batched and loading a Dashboard with a single gadget creates hundreds of requests from the browser to the Jira server backend.

      Notes

      Reviewing the response of the gadget response from something such as http://jira.example.com:60641/jira6412/plugins/servlet/gadgets/ifr we can see a high number of files to download:

      </script>
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      Adding multiple gadgets on the same dashboard will increase the number of requests.
      This seems to affect users on any browser, but is more consistently reproducible on Chrome.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              ckimloong Chin Kim Loong (Inactive)
              Votes:
              21 Vote for this issue
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              18 Start watching this issue

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                Created:
                Updated: