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  1. Jira Data Center
  2. JRASERVER-61359

Please add the ability to move an issue between projects to the rest api.

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Currently it is not possible to move an issue from one project in JIRA to another project using the rest api. Please add the ability to move an issue between projects to the rest api.

            [JRASERVER-61359] Please add the ability to move an issue between projects to the rest api.

            Jonathan Thomas added a comment -

            We are using a tool called TaskTop which connects our incident ticket system(s) (BMC Remedy. HP Quality Center) with our Jira environment. It picks up Remedy or QC 'tickets' and uses the Jira API to create a new Jira story or bug on the team's project. Then as the status changes in JIRA, the status also changes in Remedy.

             

            The issue we are having is sometimes tickets get assigned to the wrong group. So when they are reassigned in Remedy, TaskTop can't move the card to the other Jira project, it has to create a new one leaving an orphan card on a completely unrelated team's Jira board. Without the REST command being enabled in JIRA, there's no way to resolve this issue.

            Jonathan Thomas added a comment - We are using a tool called TaskTop which connects our incident ticket system(s) (BMC Remedy. HP Quality Center) with our Jira environment. It picks up Remedy or QC 'tickets' and uses the Jira API to create a new Jira story or bug on the team's project. Then as the status changes in JIRA, the status also changes in Remedy.   The issue we are having is sometimes tickets get assigned to the wrong group. So when they are reassigned in Remedy, TaskTop can't move the card to the other Jira project, it has to create a new one leaving an orphan card on a completely unrelated team's Jira board. Without the REST command being enabled in JIRA, there's no way to resolve this issue.

            GaryM added a comment -

            We have a very similar problem to that described by Tom https://jira.atlassian.com/browse/JRASERVER-16494

            Another system interfaced with JIRA, where users in the other system want to move a ticket between groups, causing the associated ticket in Jira to need to move projects.

            All the tickets in the these projects are one issue type,  and associated with the same workflow, therefore in our case we really do only need the project changed (and a new issuekey of course). Using the wizard there is nothing that needs changing, just click OK all the way. Could this 'simple' move be a possibility for a REST call?

             

            GaryM added a comment - We have a very similar problem to that described by Tom https://jira.atlassian.com/browse/JRASERVER-16494 Another system interfaced with JIRA, where users in the other system want to move a ticket between groups, causing the associated ticket in Jira to need to move projects. All the tickets in the these projects are one issue type,  and associated with the same workflow, therefore in our case we really do only need the project changed (and a new issuekey of course). Using the wizard there is nothing that needs changing, just click OK all the way. Could this 'simple' move be a possibility for a REST call?  

            alexmin (Inactive) added a comment -

            Can we use default value which used in the UI?

            alexmin (Inactive) added a comment - Can we use default value which used in the UI?

            David Black added a comment -

            That's a good question and I don't have a good answer for that right now.

            David Black added a comment - That's a good question and I don't have a good answer for that right now.

            MattS added a comment -

            David, how would you suggest providing the mapping information that JIRA walks you through in the UI

            MattS added a comment - David, how would you suggest providing the mapping information that JIRA walks you through in the UI

              Unassigned Unassigned
              dblack David Black
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                Created:
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