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  1. Jira Data Center
  2. JRASERVER-60805

Change Default Reporter field description to include how it works

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    • Suggestion
    • Resolution: Won't Do
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    • 1
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    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      When configuring a mail handler the Default Reporter field is shown and this field includes a description "Start typing to get a list of possible matches."

      In JIRA 7 the default reporter is only used when the 'From' address is unknown to JIRA. This is not clear to administrators who are configuring the mail handler.

      Suggested Resolution:

      Change the description to the following (or something similar)

      Start typing to get a list of possible matches.
Used if a message comes from an unrecognized address and Create Users is not selected. 
The existing JIRA user will be used if the 'From' address is recognized by JIRA.

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        Issue Links

          is related to

          Suggestion - JRASERVER-30521 Use the Default Reporter configured in the mail handler when creating an issue from email, if the email sender already existed in JIRA and do not have the permission to create issues

          • Closed

          Suggestion - JRASERVER-46212 Toggle between fallback to Default Reporter or preventing issue creation for emails from users with no create issue permission

          • Gathering Interest
          relates to

          Suggestion - JRACLOUD-60805 Change Default Reporter field description to include how it works

          • Closed

          Activity

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              Unassigned Unassigned
              tevans Tim Evans (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: