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  1. Jira Server and Data Center
  2. JRASERVER-60755

Dropdown menu in issue detail view does not work in IE 11 and Edge

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      Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      When viewing an issue in the detail view of the Issue Navigator in Internet Explorer and Edge, all dropdown menu (More, Admin, Workflow, Export) in the issue view does not work.

      Environment

      • Internet Explorer 11
      • Edge - issue reported in Edge, still confirming the issue can be replicated in this browser.

      Steps to Reproduce

      1. Login to JIRA and select Issues>>Search for issues.
      2. Enter a query to populate a list of issues.
      3. Select Detail View.
      4. Click on the second or any issues in the list except the first issue.
      5. In the issue detail view, click on More, Admin, Workflow or Export.

      Expected Results

      Clicking either button should provide a dropdown list of options as shown below:

      Actual Results

      The button is highlighted, but no dropdowns appear as shown in the screenshots below:

      Workaround

      • Refresh the page.
      • Load the issue in the standard issue view allows the dropdowns to work.
      • Use Firefox or Chrome.

        Attachments

        1. actual_more.png
          actual_more.png
          149 kB
        2. actual_workflow.png
          actual_workflow.png
          165 kB
        3. expected_more.png
          expected_more.png
          115 kB
        4. expected_workflow.png
          expected_workflow.png
          75 kB
        5. IE11 WIN7.gif
          IE11 WIN7.gif
          986 kB
        6. IE11 WIN8.1.gif
          IE11 WIN8.1.gif
          486 kB

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              People

              Assignee:
              Unassigned Unassigned
              Reporter:
              rfuerst Rachel Fuerst (Inactive)
              Votes:
              20 Vote for this issue
              Watchers:
              35 Start watching this issue

                Dates

                Created:
                Updated: