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  1. Jira Data Center
  2. JRASERVER-60518

WebHooks not firing when the event triggered is Workflow post function

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    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      We need to transfer the issue status to the external system, so we've made up the workflow with the "trigger a webhook postfubction". The webhook should only work with transitions, so no issue events are selected.

      It works unstable - sometimes webhook fires immediately after the transition and all the reauired info is posted in the external system.
      Sometimes it works with the time delay (various time intervals).
      Sometimes it doesnt fire at all.

      It is only logged when the webhook was sent successfuly.
      We've tried all the options from https://jira.atlassian.com/browse/JRA-41388, but all connections are ok.

      Are there any other suggestions of the possible reason of the problem?

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          is cloned from

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-66563 WebHooks not firing when the event triggered is Workflow post function

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-62919 Webhook based on JQL would not trigger when used in Workflow Post Functions

          • Low - Low priority issues
          • Gathering Impact
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-60518 WebHooks not firing when the event triggered is Workflow post function

          • Medium - Medium priority issues
          • Gathering Impact

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              Unassigned Unassigned
              d1ea29b53423 Наталия Ицкович
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                Updated: