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  1. Jira Server and Data Center
  2. JRASERVER-59140

Security Warning When Opening Exported Excel files from JIRA

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    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Issue Summary
      User is experiencing an issue where when they attempt to open a file exported from JIRA by double clicking on the file or dragging the file into an open excel instance, the file fails to open.

      • The described methods open other .xls files.
        User would need to use the File > Open > Select your file option provided from the file menu to open the issue to which they receive the following warning:
        The file format and the file extension of 'cup work done (projektflusterei jira) -2-2.xls not match. possibly the file is damaged or not sure. You should not open if you do not trust its source. Let them open the file anyway

      Platform

      • JIRA 7.0.2
      • Office 365 and Excel 2016.

      Steps to reproduce

      • Search for issues in your JIRA issue navigator.
      • Export the selected issues using the Excel(columns) option
      • Double click the exported file to open it in Excel or drag the file into an Excel from office 365

      Scenario One

      Expected behavior
      The file is opened with no errors or warnings.

      Actual Behavior
      The file is not opened

      Scenario 2: Open via File menu Excel 2016

      Expected behavior
      The file is opened with no errors or warnings.

      Actual Behavior
      The file is opened but with the following warning.

      The file format and the file extension of 'Cup Work done (projektflusterei jira) -2-2.xls not match. possibly the file is damaged or not sure. You should not open if you do not trust its source. Let them open the file anyway
      

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              Unassigned Unassigned
              ijimoh Ismael Olusula Jimoh (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: