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  1. Jira Data Center
  2. JRASERVER-5176

non-ASCII characters incorrectly encoded in field "From:" in emails

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      From version 3.0.0 onward, JIRA enters actual user as sender in the email notifications (instead of using a predefined e-mail address). This means that sender field can now contain non-ASCII characters, as user's "fullname" is used as the description part of the email address. Unfortunately, the field is encoded incorrectly, as it is always encoded in ISO-646.

      Strangely, the subject field ("Subject:") is correctly encoded in UTF-8... It seems as if somebody forgot to properly encode "From:" field.

      Relevant parts of the e-mail header from JIRA:
      ------
      From: =?ISO646-US?Q?Bo=3Ftjan_Dolenc_=28JIRA=29?= <jira.razvoj@marand.si>
      Subject: =?utf-8?Q?[JIRA]Created=3A=28PE=2D27=29_test_=C5=A1umnikov_v_emailu?=
      To: bostjan.dolenc@Uni-Lj.si
      ------

            [JRASERVER-5176] non-ASCII characters incorrectly encoded in field "From:" in emails

            Bugfix Automation Bot made changes -
            Minimum Version New: 3
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2845182 ] New: JAC Bug Workflow v3 [ 2919303 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2584154 ] New: JAC Bug Workflow v2 [ 2845182 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1535245 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2584154 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Oswaldo Hernandez (Inactive) made changes -
            Component/s New: Events & Notifications - Email [ 10471 ]
            Component/s Original: Backend / Domain Model [Deprecated] [ 10121 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 673917 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1535245 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v5 [ 654654 ] New: JIRA Bug Workflow w Kanban v6 [ 673917 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v5 [ 262173 ] New: JIRA Bug Workflow w Kanban v6 [ 654654 ]
            Peter Leschev [Admin] made changes -
            Workflow Original: JIRA Bug Workflow + Quality v4 [ 248408 ] New: JIRA Bug Workflow w Kanban v5 [ 262173 ]

              dylan@atlassian.com Dylan Etkin [Atlassian]
              8bcb1553-196a-4cae-9387-2e155042a50a Deleted Account (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: