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  1. Jira Data Center
  2. JRASERVER-6357

Notifications don't work with international characters in senders name

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Details

    • Bug
    • Resolution: Duplicate
    • Medium
    • None
    • 3.0.3
    • Email notifications

    Description

      As we are located in germany, many users have names and email-account-names, which use the german Umlaut-characters ä, ü, ö, ß.

      When a user edits an issue and a notification email gets generated, it is sent with the name of his account as the sending email-adress name. If this name contains one of those Umlaut-characters, these characters are missing.

      example
      correct would be: Gerd Güldenast
      jira uses : Gerd Gldenast

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-5176 non-ASCII characters incorrectly encoded in field "From:" in emails

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-5368 Attachment with german umlaut in file name can't be shown

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-3029 special character not supported e.g. german umlaut äöü

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              bb13e57032de Gerd Gueldenast
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              Dates

                Created:
                Updated:
                Resolved: