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Bug
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Resolution: Done
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Highest (View bug fix roadmap)
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6.3.15, 7.2.0, 7.2.6, 7.11.2, 8.0.0, 8.17.0, 8.20.2
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Standalone Jira
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6.03
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69
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Severity 2 - Major
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99
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Summary
Jira does not clean up the temporary directory ($JIRA_INSTALL/temp) automatically.
This is a major problem for Jira installations since the server hosting the Jira application might run out of space due to the size of the temp directory.
As a result, the Jira Health Check might report "Low disk space on device containing temporary directory".
Expected Results
Jira deletes old files during startup.
Actual Results
Looking at the file dates, many of the files are several months old.
Workaround
It is safe to manually delete the contents of the JIRA INSTALL/temp directory, as long as Jira is not running. Jira uses this directory to store all sorts of temporary files (downloading add-ons, add-ons manually uploaded by users, CSV imports, etc), so deleting it while Jira is running could cause instability, data loss and system crash.
Information about the fix introduced in Jira 9.5.0
For more information about the fix, and how to enabled it (it is disabled by default), please refer to the KB article https://confluence.atlassian.com/display/JIRAKB/Jira+Temporary+Directory+Cleaner.
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![[Atlassian Service Operations JIRA] Incident - A failure to a managed service being resolved by following the process to Resolve an Incident.](https://ops.internal.atlassian.com/jira/images/icons/issuetypes/exclamation.png "[Atlassian Service Operations JIRA] Incident - A failure to a managed service being resolved by following the process to Resolve an Incident.")
HOT-86386
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[JRASERVER-46006] Jira does not clean up the temporary directory ($JIRA_INSTALL/temp) automatically
Ok,
I imagine that I have all these files because the clean up happens at start up end my instance has been running for over a year
Thanks you!
Hi,
I'm noticing the same problem (with the 7.13 version)
In fact there are 3 years old files in temp dir.
Can I safely delete all the files older than, let's say, one month?
Hi!
Jira had uptime 104 days, and 62GB in $JIRA_INSTALL/temp.
May I know this script as cron job will it be ok?
find $JIRA_INSTALL/temp/ -mtime +3 -exec rm {} \;
Because after 3 days looks like all related info is too old.
Cheers,
Gonchik Tsymzhitov
Hi,
the fix will be delivered in Jira 9.5.0. We decided to make the feature optional so it can be enabled by modifying Java properties on Jira startup. More information will be provided in Jira 9.5 release notes.
Sławomir Zaraziński,
Jira Software Engineer