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  1. Jira Data Center
  2. JRASERVER-45487

lack of cancellation history

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    • Icon: Bug Bug
    • Resolution: Timed out
    • Icon: Medium Medium
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    • Severity 2 - Major
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      Atlassian Update – 11 October 2019

      Hi everyone,

      After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out.

      Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy.

      To see what the Jira team is currently working on and has recently delivered see the following dashboards:

      We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments.

      Thank you,

      Pawel Drygas,

      Jira Server Bugmaster

      Show
      Atlassian Update – 11 October 2019 Hi everyone, After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out . Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy . To see what the Jira team is currently working on and has recently delivered see the following dashboards: Jira Server and Data Center: Recently resolved issues Jira Server and Data Center: Current work and future plans Jira Server and Data Center: Bug Fix Board We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments. Thank you, Pawel Drygas, Jira Server Bugmaster

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      As JRA-36670 and its many duplicates illustrate, JIRA users are wasting countless hours and nerve cells on typing comments that disappear when an escape button is accidentally pressed, while Atlassians are losing karma and wasting hours on explaining why they are not going to make the escape action warn users about losing two pages of carefully typed text.

      There is no need for this suffering and waste!

      Leave escape behavior as it is now – quick and easy. Add a personal history of a few last canceled text edits. If I just wasted an hour on a disappeared comment, I would be very happy to go to some obscure page and copy-paste my lost comment from there.

      Good UX. No UI complications at all. And no users that hate you for making their text disappear. Yes, adding a personal history of canceled comments requires work, but that is not an excuse to avoid fixing a serious UX problem, is it?

            Unassigned Unassigned
            9fafbbc51aa8 Alex Rousskov
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              Created:
              Updated:
              Resolved: