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  1. Jira Data Center
  2. JRASERVER-45178

Agile view in project sidebar - Project Versions not being cached

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      Summary

      Project view page loading is very slow with million issues, 2,500 projects and 1,500 boards. In this specific bug report, this is due to the Project Versions not being cached. Instances with large number of Versions are affected, example:

      Versions: 12416
      Versions: 19755
      Versions: 16263
      

      Environment

      • JIRA 6.4.5
      • JIRA Agile 6.7.6
      • MySQL 5.6.x

      Expected Results

      Faster project view page loading less than 130 seconds (at least a half of the current result).

      Actual Results

      Actual project view page loading is around 130 seconds.

      Verification

      Taking thread dumps as per Generate a Thread Dump during problematic periods of slowness, and searching for the below stack traces can indicate this is a problem:

      "catalina-ssl-exec-1" daemon prio=10 tid=0x00002b9068fe1000 nid=0x1ae1 runnable [0x00002b906f190000]
         java.lang.Thread.State: RUNNABLE
      	at java.util.HashMap.putAllForCreate(HashMap.java:558)
      	at java.util.HashMap.<init>(HashMap.java:298)
      	at org.ofbiz.core.entity.GenericValue.copyOriginalDbValues(GenericValue.java:129)
      	at org.ofbiz.core.entity.EntityListIterator.currentGenericValue(EntityListIterator.java:173)
      	at org.ofbiz.core.entity.EntityListIterator.next(EntityListIterator.java:246)
      	at org.ofbiz.core.entity.EntityListIterator.getCompleteList(EntityListIterator.java:308)
      	at org.ofbiz.core.entity.GenericDAO.selectByAnd(GenericDAO.java:740)
      	at org.ofbiz.core.entity.GenericHelperDAO.findByAnd(GenericHelperDAO.java:150)
      	at org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:901)
      	at org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:879)
      	at org.ofbiz.core.entity.GenericDelegator.findAll(GenericDelegator.java:802)
      	at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.findAll(DefaultOfBizDelegator.java:361)
      	at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.findAll(WrappingOfBizDelegator.java:206)
      	at com.atlassian.jira.project.version.OfBizVersionStore.getAllVersions(OfBizVersionStore.java:44)
      	at com.atlassian.jira.project.version.OfBizVersionStore.getVersionsByName(OfBizVersionStore.java:64)
      	at com.atlassian.jira.project.version.CachingVersionStore$3.load(CachingVersionStore.java:71)
      	at com.atlassian.jira.project.version.CachingVersionStore$3.load(CachingVersionStore.java:66)
      	at com.atlassian.cache.memory.MemoryCacheManager$3$1.load(MemoryCacheManager.java:137)
      	at com.atlassian.cache.memory.BlockingCacheLoader.load(BlockingCacheLoader.java:51)
      	at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3573)
      	at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2350)
      	at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2313)
      	- locked <0x000000047c77c6b8> (a com.google.common.cache.LocalCache$StrongEntry)
      	at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2228)
      	at com.google.common.cache.LocalCache.get(LocalCache.java:3970)
      	at com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3974)
      	at com.google.common.cache.LocalCache$LocalManualCache.get(LocalCache.java:4834)
      	at com.atlassian.cache.memory.DelegatingCache$DelegatingLoadingCache.get(DelegatingCache.java:316)
      	at com.atlassian.jira.project.version.CachingVersionStore.getVersionsByName(CachingVersionStore.java:148)
      	at com.atlassian.jira.project.version.DefaultVersionManager.getVersionsByName(DefaultVersionManager.java:577)
      	at com.atlassian.jira.jql.resolver.VersionResolver.getIdsFromName(VersionResolver.java:30)
      	at com.atlassian.jira.jql.resolver.VersionIndexInfoResolver.getIndexedValues(VersionIndexInfoResolver.java:29)
      	at com.atlassian.jira.jql.query.AbstractOperatorQueryFactory.getIndexValues(AbstractOperatorQueryFactory.java:66)
      	at com.atlassian.jira.jql.query.AbstractEqualityQueryFactory.createQueryForSingleValue(AbstractEqualityQueryFactory.java:34)
      	at com.atlassian.jira.jql.query.GenericClauseQueryFactory.getQuery(GenericClauseQueryFactory.java:72)
      	at com.atlassian.jira.jql.query.FixForVersionClauseQueryFactory.getQuery(FixForVersionClauseQueryFactory.java:41)
      	at com.atlassian.jira.plugins.issue.create.context.jql.LuceneHelpers$$anonfun$getValueFromLuceneSearcher$1.apply(LuceneHelpers.scala:35)
      	at com.atlassian.jira.plugins.issue.create.context.jql.LuceneHelpers$$anonfun$getValueFromLuceneSearcher$1.apply(LuceneHelpers.scala:34)
      	at scala.Option.flatMap(Option.scala:170)
      	at com.atlassian.jira.plugins.issue.create.context.jql.LuceneHelpers$class.getValueFromLuceneSearcher(LuceneHelpers.scala:34)
      	at com.atlassian.jira.plugins.issue.create.context.fields.FixVersionJQLInputMapper.getValueFromLuceneSearcher(FixVersionJQLInputMapper.scala:10)
      	at com.atlassian.jira.plugins.issue.create.context.jql.LuceneHelpers$class.getValueFromLuceneSearcher(LuceneHelpers.scala:28)
      	at com.atlassian.jira.plugins.issue.create.context.fields.FixVersionJQLInputMapper.getValueFromLuceneSearcher(FixVersionJQLInputMapper.scala:10)
      	at com.atlassian.jira.plugins.issue.create.context.fields.helpers.GenericClauseInputMapper$$anonfun$apply$1.apply(GenericClauseInputMapper.scala:13)
      	at com.atlassian.jira.plugins.issue.create.context.fields.helpers.GenericClauseInputMapper$$anonfun$apply$1.apply(GenericClauseInputMapper.scala:12)
      	at scala.Option.flatMap(Option.scala:170)
      	at com.atlassian.jira.plugins.issue.create.context.fields.helpers.GenericClauseInputMapper$class.apply(GenericClauseInputMapper.scala:12)
      	at com.atlassian.jira.plugins.issue.create.context.fields.FixVersionJQLInputMapper.apply(FixVersionJQLInputMapper.scala:10)
      	at com.atlassian.jira.plugins.issue.create.context.InputParamsBuilder$$anonfun$mapEntry$1.applyOrElse(InputParamsBuilder.scala:106)
      	at com.atlassian.jira.plugins.issue.create.context.InputParamsBuilder$$anonfun$mapEntry$1.applyOrElse(InputParamsBuilder.scala:105)
      	at scala.runtime.AbstractPartialFunction.apply(AbstractPartialFunction.scala:33)
      	at scala.Option.collect(Option.scala:250)
      	....
      

      The stack trace may differ given the version and also database used - the specific class to look for is com.atlassian.greenhopper.web.sidebar.AgileBoardScopeFilterContextProvider.getContext(AgileBoardScopeFilterContextProvider.java:27).

      Notes

      There is a possible bottleneck when user tries to open the project view page. And it is related to Project Versions. Basically when JIRA fetches project versions it makes subsequent calls to DB for each version and selects all values from the table (no cache), after that it iterates through selected version values and filters them. It could be a problem when JIRA has more than a million issues, 2,500 projects and 1,500 boards.

      Workaround

      Use the following steps below.

      1. Disable the board-scope-filter module in JIRA Agile Add-on (board-scope-filter module tells the sidebar the list of boards to show on the board dropdown as well as the board that is currently selected.).
        1. Navigate through Administration menu > Add-ons > Manage Add-ons > Select 'JIRA Agile'
        2. Expand the JIRA Agile Add-on modules
        3. Find the 'board-scope-filter' module and disable it.
      2. Disable Project Navigation (Sidebar project navigation) for all users: Administration Menu > System > Project Navigation

              lsilva Luiz Silva
              smeshkov Sergey Meshkov (Inactive)
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              11 Vote for this issue
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                Created:
                Updated:
                Resolved: