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  1. Jira Data Center
  2. JRASERVER-45037

Can't switch to JQL Basic mode when username is uppercase

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    • Icon: Bug Bug
    • Resolution: Low Engagement
    • Icon: Low Low
    • None
    • 6.4.10, 7.1.2, 7.1.8, 7.7.0, 7.13.1, 8.2.4, 8.3.0
    • JQL

      Summary

      Can not switch to basic issue navigator view when an upper case name is entered in a JQL query.

      Steps to reproduce

      1. Create a new user as "NONADMIN"
      2. Search for the username using the following JQL query:
        assignee = NONADMIN
        
      3. Can't switch back to Basic mode:

      Expected Results.

      You are able to switch to Basic mode.

      Actual Results.

      You are prevented from switching into Basic mode.

      Notes

      The general issue is that queries for assigne="UPPER_CASE_USER_NAME" trick the issue navigator into thinking it is a complex query. You can reproduce this issue with any username.

      Workaround

      You can simply type

      assignee = nonadmin
      

      and you should get equivalent results. Username searches are case-insensitive.

        1. basic-mode.png
          278 kB
          John Chin

              Unassigned Unassigned
              ckimloong John Chin (Inactive)
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                Created:
                Updated:
                Resolved: