Can't switch to JQL Basic mode when username is uppercase

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    • Type: Bug
    • Resolution: Low Engagement
    • Priority: Low
    • None
    • Affects Version/s: 6.4.10, 7.1.2, 7.1.8, 7.7.0, 7.13.1, 8.2.4, 8.3.0
    • Component/s: JQL
    • 6.04
    • 7
    • Severity 3 - Minor
    • 1

      Summary

      Can not switch to basic issue navigator view when an upper case name is entered in a JQL query.

      Steps to reproduce

      1. Create a new user as "NONADMIN"
      2. Search for the username using the following JQL query: 
        assignee = NONADMIN
      3. Can't switch back to Basic mode:

      Expected Results.

      You are able to switch to Basic mode.

      Actual Results.

      You are prevented from switching into Basic mode.

      Notes

      The general issue is that queries for assigne="UPPER_CASE_USER_NAME" trick the issue navigator into thinking it is a complex query. You can reproduce this issue with any username.

      Workaround

      You can simply type

      assignee = nonadmin

      and you should get equivalent results. Username searches are case-insensitive.

        1. basic-mode.png
          basic-mode.png
          278 kB

            Assignee:
            Unassigned
            Reporter:
            John Chin (Inactive)
            Votes:
            13 Vote for this issue
            Watchers:
            17 Start watching this issue

              Created:
              Updated:
              Resolved: