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  1. Jira Server and Data Center
  2. JRASERVER-45037

Can't switch to JQL Basic mode when username is uppercase

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    Details

    • Type: Bug
    • Status: Gathering Impact (View Workflow)
    • Priority: Low
    • Resolution: Unresolved
    • Affects Version/s: 6.4.10, 7.1.2, 7.1.8, 7.7.0, 7.13.1, 8.3.0, 8.2.4
    • Fix Version/s: None
    • Component/s: JQL

      Description

      Summary

      Can not switch to basic issue navigator view when an upper case name is entered in a JQL query.

      Steps to reproduce

      1. Create a new user as "NONADMIN"
      2. Search for the username using the following JQL query:
        assignee = NONADMIN
        
      3. Can't switch back to Basic mode:

      Expected Results.

      You are able to switch to Basic mode.

      Actual Results.

      You are prevented from switching into Basic mode.

      Notes

      The general issue is that queries for assigne="UPPER_CASE_USER_NAME" trick the issue navigator into thinking it is a complex query. You can reproduce this issue with any username.

      Workaround

      You can simply type

      assignee = nonadmin
      

      and you should get equivalent results. Username searches are case-insensitive.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              ckimloong Chin Kim Loong (Inactive)
              Votes:
              13 Vote for this issue
              Watchers:
              16 Start watching this issue

                Dates

                Created:
                Updated: