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Suggestion
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Resolution: Won't Do
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None
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None
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8
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NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.
Problem Definition
As of the release of JIRA 7, support for Internet Explorer 9 has been End-of-Lifed and is no longer supported.
Customers who use IE9 are unable to navigate to any part of their JIRA Instance and are redirected back to the JIRA Dashboard
Customers in moderated environments do not have the ability to install an alternative browser (Chrome, Firefox, or Safari) nor the ability to upgrade to a supported version of Internet Explorer (10 or 11)
Suggested Solution
Continued support for IE9 until it is End-of-Lifed by Microsoft
Workaround
Install one of the supported web browser
Microsoft Internet Explorer (Windows) | ![]() |
Mozilla Firefox (all platforms) | ![]() |
Google Chrome (Windows and Mac) | ![]() |
Safari (Mac) | ![]() |
- relates to
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JRACLOUD-44986 Support for Internet Explorer 9 in JIRA 7
- Closed
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JRASERVER-44952 Update Unsupported Browser Notification to Include Internet Explorer 9, 11
- Closed