Details
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Bug
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Resolution: Fixed
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Medium
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None
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None
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JIRA 6.4.6
Description
Summary
Installing JIRA Agile & JIRA Service Desk together results in a red Javascript error being presented in Manage Boards & Rapid Board view.
Environment
Chrome 43.
Steps to Reproduce
- Install JIRA & JIRA Service Desk.
- Browse to Manage Boards.
Expected Results
It displays without error.
Actual Results
The below error is presented to the user (as can be seen in the screenshot too).
Chrome / Safari will throw this error on the manage boards page: An error occurredHide… Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details Exception: Uncaught TypeError: a.hasAttribute is not a function Resource: https://.../s/08df936958d33b1cb4868d0022703b37-CDN/en_US-ln1q9c/64021/104/500cb9143d9e32fa16f268405047e800/_/download/contextbatch/js/gh-manage-boards,atl.general,jira.global,greenhopper-rapid-non-gadget,jira.general/batch.js?jag_disabled_marketing=true&isAdmin=true&locale=en-US Line: 7590 Column: 277 Environment Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.124 Safari/537.36 Stack trace TypeError: a.hasAttribute is not a function at d.getClosestIgnoredElement (https://.../s/08df936958d33b1cb4868d0022703b37-CDN/en_US-ln1q9c/64021/104/500cb9143d9e32fa16f268405047e800/_/download/contextbatch/js/gh-manage-boards,atl.general,jira.global,greenhopper-rapid-non-gadget,jira.general/batch.js?jag_disabled_marketing=true&isAdmin=true&locale=en-US:7590:277) at MutationObserver.f (https://.../s/08df936958d33b1cb4868d0022703b37-CDN/en_US-ln1q9c/64021/104/500cb9143d9e32fa16f268405047e800/_/download/contextbatch/js/gh-manage-boards,atl.general,jira.global,greenhopper-rapid-non-gadget,jira.general/batch.js?jag_disabled_marketing=true&isAdmin=true&locale=en-US:7574:297)
Additionally it may be the below:
Details Exception: Uncaught TypeError: parent.hasAttribute is not a function Resource: http://orion-pax.office.atlassian.com:60647/jira647/s/3ab54bafe691d48f072e0d309a1b09fa-CDN/en_US-u2ybk1/64022/10/7492af667954c02ac28639f00ffc6ae0/_/download/contextbatch/js/gh-manage-boards,atl.general,jira.global,greenhopper-rapid-non-gadget,jira.general/batch.js?jaguser=true&jag_disabled_marketing=true&locale=en-US&isAdmin=true&jag=true Line: 124765 Column: 24 Environment Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.134 Safari/537.36 Stack trace TypeError: parent.hasAttribute is not a function at getClosestIgnoredElement (http://orion-pax.office.atlassian.com:60647/jira647/s/3ab54bafe691d48f072e0d309a1b09fa-CDN/en_US-u2ybk1/64022/10/7492af667954c02ac28639f00ffc6ae0/_/download/contextbatch/js/gh-manage-boards,atl.general,jira.global,greenhopper-rapid-non-gadget,jira.general/batch.js?jaguser=true&jag_disabled_marketing=true&locale=en-US&isAdmin=true&jag=true:124765:24) at MutationObserver.documentObserverHandler (http://orion-pax.office.atlassian.com:60647/jira647/s/3ab54bafe691d48f072e0d309a1b09fa-CDN/en_US-u2ybk1/64022/10/7492af667954c02ac28639f00ffc6ae0/_/download/contextbatch/js/gh-manage-boards,atl.general,jira.global,greenhopper-rapid-non-gadget,jira.general/batch.js?jaguser=true&jag_disabled_marketing=true&locale=en-US&isAdmin=true&jag=true:123714:53)
Attachments
Issue Links
- duplicates
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JSWSERVER-12252 Error on Agile Start Page
- Closed
- relates to
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JSDSERVER-2016 JavaScript error is displayed on JIRA Agile Boards after installing JIRA Service Desk
- Closed
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JSWSERVER-12190 batch.js error
- Closed
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JSWSERVER-12200 Javascript error Undefined is not a function in Agile boards
- Closed
- is cloned by
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SW-2304 Loading...
- is related to
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JSP-242308 Loading...
- mentioned in
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Page Loading...