Details
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Bug
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Resolution: Duplicate
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Low
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None
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6.7.4
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None
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6.07
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Description
Summary
Loading an Agile board displays a Javascript error, "a.hasAttribute is not a function":
An exception has occurred in http://127.0.0.1:8080/s/389cefa756e99d05441edefd08894435-CDN/en_US-vyuule/64020/28/27dffb62c6d53c3687501abc152a3948/_/download/contextbatch/js/greenhopper-rapid-non-gadget,gh-rapid,atl.general,jira.project.sidebar,jira.global,jira.general/batch.js?jag_disabled_marketing=true&locale=en-US&isAdmin=true at 9194:277 --- Uncaught TypeError: a.hasAttribute is not a function
This only happens when using JIRA Service Desk 2.5
Environment
- JIRA Agile 6.7.4
- JIRA Service Desk 2.5
- Chrome
- Safari
Steps to Reproduce
- Install JIRA Agile (6.7.4) and JIRA Service Desk (2.5);
- Access an Agile board;
Expected Results
Board is displayed without problems.
Actual Results
Javascript error is displayed at the top of the screen.
Workaround
Downgrade JIRA Service Desk to version 2.4.3. Follow the steps below to achieve this:
- Stop JIRA;
- Download JSD 2.4.3;
- Go to <JIRA_HOME>/plugins/installed-plugins;
- Locate the jira-servicedesk-2.5.0.jar file and delete it (or save it somewhere else);
- Move the .jar file downloaded earlier (version 2.4.3) to the installed-plugins folder;
- Start JIRA;
Attachments
Issue Links
- is duplicated by
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JSDSERVER-2016 JavaScript error is displayed on JIRA Agile Boards after installing JIRA Service Desk
- Closed
- is related to
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JRASERVER-44953 Manage boards throws TypeError: a.hasAttribute is not a function
- Closed
- mentioned in
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